Feedback, complaints and serious concerns
At CAIF we try hard to get things right the first time, but we know this won’t always be the case. When we make a mistake, or if something has gone wrong, we want and need to be informed. We will use the information to try to put things right and to help us to become more effective in delivering our mission and upholding our core values.
If you would just like to leave us some feedback, good or bad, you are welcome to do so here.
Our complaints policy and process can be found here.
If you have a serious concern about a violation of ethical or professional standards, whether by a CAIF team member or by one of our grantees, we want to know about it. Please raise it here.
